The People Summit Agenda 2019

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Registration
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Welcome
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Keynote: Lead at Speed

Bestselling change management author and brand specialist Sophie Devonshire will explore her philosophy for accelerating performance in a thoughtful way, detailing how to lead through change. Devonshire will provide practical solutions to leadership and will show you how to use your time in the smartest, most efficient way possible.

Speaker
Chief executive
the Caffeine Partnership
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Creating clarity around culture and values

The business case for taking good care of your employees. We all know the mantra that it’s easier to keep a customer than find a new one, but that should apply to employees too. This session will detail how to build a deliverable vision and attract a broad range of potential employees

Speakers
Chief executive
Inspiration Trust
Managing director
Valor
Head of people
Dishoom
IT director
PizzaExpress
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Creating a Culture of Learning

People today have a thirst for knowledge, we’ve gone from a ‘know it all culture’ to a ‘learn it all culture’. This is good news for the hospitality sector as a whole, but how can individual businesses instil this growth mindset across their organisations to encourage employees to continually develop their skillset and help tackle the skills shortage? Jill Whittaker will explore the importance of continuous learning and provide advice on how businesses can create a culture of learning across their organisation.

Speaker
Managing Director
HIT Training
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Refreshments
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Busting the myths of employee experiences

In this new world of work, the old ways of treating employees just aren't working. According to a recent Gallup metric, only 17% of UK employees are engaged and myths about what will attract, engage and retain workers are making the problem worse. In this session, Best-selling Author and Advisor to Reward Gateway, Debra Corey, will debunk the most prevalent workplace myths and set the record straight on what makes a great employee experience using case studies from companies who are doing things differently, driving employee engagement and beating their competition.

Speaker
Best-Selling author and Advisor
Reward Gateway
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Building an employee experience that rivals the customer journey

The strategic approach to keeping your employer commitments and improving retention. Our experts will examine how to best present your business in order to attract employees, while delivering on that promise throughout the employee journey.

Speakers
Managing director
Ralph Trustees
Investment director
Palatine Private Equity
Chairman and founder
Purple Cubed
Vice president of organisational development
Mandarin Oriental Hotel Group
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Code of conduct

Recruiting and retaining staff has long been a challenge for the hospitality sector. Sean Wheeler, chair of the People 1st International Hospitality Accreditation Panel will explain how a new Voluntary Code of Conduct will showcase businesses that have committed to being an employer of choice, providing good quality training, work-life balance and support to their staff

Speaker
Director of people development
Kimpton UK & Regent Hotels at InterContinental Hotels Group
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Lunch
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The Caterer Interview: Building an academy

Simon Maguire from Harbour Hotels will explain how the business is building an academy to both train front of house staff and chefs. The regional general manager will describe how he came to deliver the people development, bringing head office closer to the teams on the ground, and share his vision for only ever recruiting from within for management roles. 

Speaker
Regional general manager
Harbour Hotels
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Women in leadership

How to remove the hurdles that currently prevent many returning to work mothers progressing in their careers. 

Speakers
Human resources director
Compass
Chief operating officer
Mumsnet
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Refreshment break
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Health and wealth

How to support your teams to deliver exceptional results through reward, recognition, wellbeing and work-life balance. We’ll explain the issues that matter most to your teams and how to best manage their wellbeing. This session will include contemporary leadership, communication and getting the best out of your people.

Speakers
Operations director
Smith and Wollensky
Chief operating officer
Yapster
Group director of people and brand development
Village Hotel Club
EAP Director
Hospitality Action
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Presentation of the Top 30 Best Places in Hospitality

We will countdown the Top 30 Best Places to Work in Hospitality, which are held in partnership with Purple Cubed and sponsored by Umbrella Training                                                                                         

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Networking drinks and canapés